Policies
By submitting payment/engaging the service you are agreeing to the following Private Session Policies:
- A person may only handle one dog during training. If two dogs from the same household are enrolled, another handler must be present.
- All behavioural concerns must be disclosed prior to commencement of training.
Registration & Payment
- Private sessions are filled on a first-come-first-served basis.
- Advance payment may be required to hold a session time.
- All services are non-refundable.
- Prices are subject to change without notice.
- Packaged sessions must be used within one year of the purchase date. Unused sessions will not be refunded.
Cancellation Policy
- To maintain a high level of service we are unable to offer refunds or credit for cancellations within 48 hours.
- Cancellations of private sessions in advance of 48 hours will receive credit, but no refunds will be offered.
- In the case of cancellation on the part of Pawsitive Culture Dog Training & Behaviour, the trainer will contact the client and the session will be rescheduled.
- No-shows will not be refunded or credited.
Photo & Video Release
- In submitting the registration and/or payment, clients agree to release photo and video to the ownership of Pawsitive Culture Dog Training & Behaviour for promotional or educational purposes.
Agreement to Hold Harmless & Assumption of Risk
The client understands that dog training services and activities are not without risk to themselves, dogs, property or other people. The client expressly assumes the risk of any damage or injury incurred to any person, animal or property as a result of a dog training session conducted by or on behalf of Pawsitive Culture Dog Training & Behaviour. The client agrees to absolve and hold harmless Pawsitive Culture Dog Training & Behaviour, Jen Coghlan, and any other parties associated with any service provided. The client agrees to make known any and all training, behavioural and health problems or concerns at the time of registration and agree to assume all responsibility for the actions of their dog(s) at the time of service and in future. Pawsitive Culture Dog Training & Behaviour is not responsible for any injury to or destruction of any person, animal or property at the time of service or in future. The client understands that Pawsitive Culture Dog Training & Behaviour will make no guarantee of results of the training services provided and agrees to pay all fees at the time requested.
In submitting payment, the client agrees that they have read, fully understand and consent to all content of this policy and waiver. These policies are subject to change without notice.